Last Updated: 27 April 2026
1. Introduction
RT Realms Ltd, trading as DubaiVR and DubaiVRHomes (“we”, “us”, “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and protect the information you provide when you use our website, app, and services.
2. Information We Collect
We collect and process the following types of information when you register for an account, purchase a subscription, or request a VR build:
- Identity and Contact Data: Name, agency name, email address, telephone number, and business address.
- Financial and Transaction Data: Payment details (processed securely via our third-party payment gateways) and details of the subscriptions and listings you have purchased from us.
- Profile Data: Your username, password, subscription tier, and active listing count.
- Content and Property Data: Property addresses, descriptions, photographs, floorplans, and any other media files you upload for the creation of a VR listing.
3. How We Use Your Information and Supplied Content
We use your data to manage your account, process payments, and provide customer support. Importantly, by uploading property details and media to our platform, you agree to the following usage of your supplied content:
- Platform Publication: The property details, images, and resulting VR builds you supply will be published and made publicly available on the DubaiVR and DubaiVRHomes website and app.
- Marketing and Demonstration: We reserve the right to use the content and media you supply (including final VR builds, photos, and property data) for our own promotional purposes. This includes, but is not limited to, sharing on our official social media channels, using in digital or print advertising, and displaying as demonstrations to prospective clients.
4. Data Sharing and Third Parties
We do not sell your personal data to third parties. We may share your data with trusted third parties only in the following circumstances:
- Service Providers: Payment processors, website hosts, and cloud storage providers who assist us in running our business.
- Legal Obligations: If we are required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security and Retention
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under data protection laws (such as the UK GDPR), you have rights in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of any inaccurate data we hold about you.
- Request erasure of your personal data (subject to our legal obligations to retain certain transaction records).
- Object to the processing of your personal data for direct marketing purposes.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your legal rights, please contact us at:
RT Realms Ltd (Trading as DubaiVR / DubaiVRHomes)
Email: admin@dubaivrhomes.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
